Category Archives: Respondology

Respondology helps brands and influencers hide toxic comments

“Don’t read the comments” is one of those clichés that sticks around because it’s still good advice — maybe the best advice. But the team at Respondology is trying to change that. The company started out by helping brands find and respond to messages on social media. Senior Vice President of Sales Aaron Benor explained that in the course of that work, it also built a tool to mitigate “the vitriol, the awful toxicity of online social media.” “We realized that the tool had a lot more […]

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